Business Process Improvement

ttl_overview Existing work processes are reviewed at a cross-functional level so that areas for improvement are identified. This intervention works best with inter-departmental groups so that they can put together Business Activity, Work Process and Human Capability Maps that run throughout the organization.

Critical “disconnects” and “bottlenecks” in cross-functional processes are identified, together with specific improvements to be made. The outcome is increased efficiency and reduced bureaucracy in the organization.