Balanced Scorecard


ttl_overview
Job scorecards are useful documents which clearly define what an employee needs to accomplish in a role or job as a top or high performer .Unlike the typical job descriptions which basically describe job activities, the scorecards mainly focus on the job outcomes-the job purpose or mission, key accountability and specific competencies required for a high performance job.

This program will introduce the use of key performance measures as the basis to create powerful job scorecards to be used as tools in staff recruitment and selection, employee performance review, human resource development and other applications in the HR field.

ttl_objective
  • Understand what the critical components of job scorecards are.
  • Learn to understand the use of job analysis and planning; practice doing job analysis.
  • Develop Key Performance Areas (KRAs) and Key Performance Indicators (KPIs) to design job scorecards.
  • Using job scorecards to support the human resource management functions.
ttl_attend
This program is targeted at line and HR managers and executives who are involved in staff recruitment and selection, staff performance review, career development and training.

ttl_duration
One Day